Inquiry and Response Log
Because information professionals should spend more time on research and less on recordkeeping.
Track incoming research requests and save strategies, sources and
search results for future reference.
- Searchers can easily manage personal request queue and track request events
- Supervisors can view all open requests at a glance when distributing assignments
- Metrics, such as request traffic and turnaround times, can be used to maintain service effectiveness
- System provides online forms for end-users to submit requests
- Use the Inquiry and Response Log for all types of information and document delivery requests
